Privacy Policy
Plain English. No legalese theatre. Here's exactly what we collect, why, and how to make us stop.
Most privacy policies are written by lawyers, for lawyers. This one isn't. We've tried to keep it short and human, because if you can't tell what we're doing with your data, we haven't really told you anything. Great IPTV ("we", "us", "our") runs the website at greateiptv.online and the streaming service you're signing up for. This page covers both.
1. Who We Are
Great IPTV is a paid live-TV streaming service. If you've got a question about your data — or you'd like us to delete something — just hit the contact page. A real person reads every message.
2. What We Collect
Stuff you hand us directly
- Email address — we need somewhere to send your login details. Without this, the service can't work.
- Payment info — handled by our processors (Stripe, PayPal, or crypto gateways). We never see or store your full card number — they hand us a receipt and a confirmation, that's it.
- Name — totally optional. Some folks like to give one when they message support, others stick with their email handle. Either's fine.
- Anything you write to us — emails, WhatsApp chats, form submissions. We keep these so we can follow up if you message again later.
Stuff we pick up automatically
- Your IP address — used at the moment of visit for two things only: spotting fraud, and showing you the right currency. We don't keep a long-term log tied to your account.
- Browser and device type — collected via cookies so the site loads properly on whatever you're using.
- Pages you visited and how long you stayed — anonymous analytics, only if you've consented to those cookies. See the Cookies Policy for the full breakdown.
3. What We Do With It
- Set up and maintain your subscription.
- Email you your login credentials, renewal notices, and the occasional service update.
- Take payment without anything blowing up.
- Reply when you write in for support.
- Catch fraud and keep the site stable.
- Stay on the right side of the law where we have to.
We don't sell your data. Not to advertisers, not to data brokers, not to anyone. We also don't run automated systems that decide things about you (no shadow bans, no opaque scoring).
4. Why We're Allowed to Process It (GDPR)
If you're in the EU, here's the legal basis we're relying on:
- Contract — we need your email to actually deliver the subscription you bought. Can't do it otherwise.
- Legitimate interests — fraud checks and basic site improvement.
- Consent — for analytics and any marketing cookies. You're free to take that back at any point.
- Legal obligation — when a regulator or court tells us we have to keep something, we keep it.
5. Your Rights in the EU (GDPR)
If you live in the European Economic Area, you can ask us to:
- Show you what we have — a full copy of the data we hold on your account.
- Fix something wrong — wrong email, typo in your name, anything inaccurate.
- Delete your data — the "right to be forgotten". We'll honour it unless we're legally required to keep something (like tax records).
- Pause processing — we'll stop doing things with your data while we sort out a dispute.
- Take it with you — get your data in a format you can hand to another service.
- Object — push back on anything we're doing under "legitimate interests".
- Withdraw cookie consent — anytime, no reason needed.
Hit the contact page to start any of these. We'll get back inside 30 days.
6. Your Rights in California (CCPA)
California residents can ask us to:
- Tell you what categories of personal info we've collected and what we did with each.
- Delete your personal info from our systems.
- Opt out of any "sale" of your data — though we don't sell it in the first place.
- Treat you the same regardless of which of these you exercise — no service downgrade, no price hike.
Same drill: send the request through our contact page and we'll handle it.
7. Sharing Your Data
The list of people who ever see your information is short:
- Payment processors (Stripe, PayPal, the crypto gateway you picked) — they need enough to take your money and confirm it cleared.
- Analytics tools (Google Analytics) — anonymised and only if you said yes to those cookies.
- Hosting and email infrastructure — the providers that physically run our servers and deliver our outbound mail.
- Law enforcement — only when there's a valid legal request we can't refuse.
That's the entire list. No advertising networks. No third-party "partners".
8. Cookies
We use a small number of cookies to keep the site working and (with your permission) to understand traffic. The full table — what each one does, how long it lasts, how to switch it off — is in the Cookies Policy.
9. How Long We Keep Things
Your email and account details stick around while you're a subscriber, then for 90 days after you cancel — that buffer covers refund requests and quick "wait, I want it back" reactivations. After that, gone. Payment records are a different story: tax authorities require us to hold those for around 7 years, depending on the country. If you want everything purged sooner, ask us, and we'll delete what we legally can.
10. International Transfers
We're a global service, so your data may travel between regions — for example, your support ticket might be answered by someone outside your country. When data moves out of the EEA or UK, we rely on Standard Contractual Clauses or equivalent safeguards. Translation: it's still treated to EU-level standards, even if the server isn't physically in Frankfurt.
11. Children
Great IPTV isn't for kids. We don't market to anyone under 18 and we don't knowingly collect data from minors. If you reckon a child has set up an account, write to us and we'll wipe it.
12. Security
Every connection to greateiptv.online runs over HTTPS. Account data sits behind access controls — only the staff who need to look at it can. We patch our servers, we rotate credentials, and we've got incident procedures if something does go wrong. No system is 100% bulletproof, but we don't cut corners on the basics.
13. Updates to This Policy
If we change anything meaningful, we'll bump the "Last updated" date at the top and — for big changes — drop you an email. Small wording fixes don't get an announcement, but the date will shift either way so you can always tell when the latest version landed.
14. Contact
Privacy questions, deletion requests, "what data do you have on me" — all of it goes through the contact page. We try to reply inside 48 hours, often a lot quicker.